Refund Policy for Sanjog Milan Matrimonial Portal

At Sanjog Milan, we strive to provide a seamless and satisfying experience for our users. Please read our Refund Policy carefully to understand the terms under which refunds are processed.

1. Eligibility for Refund

Refunds will only be provided in the case of a duplicate payment. If a user accidentally makes multiple payments for the same service, a full refund will be issued for the duplicate payment upon verification.

2. Non-Refundable Cases

We do not offer refunds under any other circumstances, including but not limited to:

• User change of mind after making a payment.
• Partial or full use of the subscribed services (e.g., profile views, messaging, matches, etc.).
• Any payments made for subscriptions, memberships, or other services that are not duplicate payments.

3. Duplicate Payment Verification

To request a refund for a duplicate payment, please provide the following details:

• Payment receipt or transaction details.
• A clear explanation of the duplicate payment.
• A screenshot or proof of the duplicate payment, if available.

Once we receive your request, our support team will review it and confirm whether the payment is indeed a duplicate. If verified, the refund will be processed.

4. Refund Process

• To request a refund, contact our customer support team at support@sanjogmilan.com with the necessary details.
• Refund requests will be reviewed within 7 business days from the receipt of your request.
• Approved refunds for duplicate payments will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to reflect in your account.

5. Modifications to Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be communicated to you via email or through our website.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please feel free to contact us at support@sanjogmilan.com.

Thank you for choosing Sanjog Milan Matrimonial Portal.